You are here

Exchange and returns

All our products can be returned or exchanged within 14 days of the date of delivery. The product and packaging must be in the original condition. The customer pays the return costs unless the delivered product was clearly defective. The return of non-defective items is subject to a €5 processing fee.

Product exchange/returns must be agreed on separately with the supplier. Customers should contact before returning a product. The products of Lahti University of Applied Sciences Ltd are supplied by Lahti University of Applied Sciences Ltd.